Our aim
Our aim is to offer a high quality level of care to our patients within a safe and confidential environment. We strive to improve and support the health of our patients with constant development of skills via training and learning.
Surgery Team
Having a good doctor-patient relationship is a very important part of your medical journey. A lot of our patients have been with us since they are born and we pride ourselves on the care we provide throughout each stage of our patients lives.
At Williamwood the partnership is made up of 4 GPs which allows continuity in your care and are supported by two full time GPs and a Practice Nurse. We also offer a range of in house services such as an advanced practice physiotherapist, in house pharmacists and a community link worker.
Throughout challenging times, our team endeavour to treat out patients with dignity, respect, care and compassion. From the moment you contact our reception team our aim is to provide the support you require in a confidential manner.
We believe in building a successful future in healthcare by regularly supporting and training new medical students. We are always looking for ways to improve, ensuring we invest in our team by providing training and support to be certain our skills are up to date.
Online services
Our aim is to be forward thinking in the way which we try to combat increasing demands in the services and one way to help our patients is by having an additional contact method through our online forms which removes call waiting time. We offer both in person and, where possible, telephone appointments to ease the pressures of our patients daily lives.
Testimonials
“I could easily feel quite embarrassed attending the surgery so much due to my immune system and related illnesses but I am never made feel like a burden to the team. At all levels they are kind, supportive, understanding, extremely professional but also have a laugh and a joke which I find puts me at ease.“
“I have been with the practice for a year now and have always had a great experience. The online form is brilliant for me as a busy professional and I have had my medical needs addressed in a professional manner by the staff and doctors. Innovative system in these changing and difficult times for the NHS !”
“My husband said Dr Ramani fabulous today . Many thanks for being so proactive Dr Ramani you were fabulous as was practice Nurse and Physio absolutely fabulous. Thanks to Michelle at reception such an empathetic personable lovely woman ❤️❤️❤️❤️”
“Called at 8am, got through at 8.15am, spoke to doctor at 8.45am and had my prescription at 9am. Couldn’t ask for better. Everyone I spoke to was very friendly and helpful.”
“My 8.30am phone call resulted in a 10.00am appointment- terrific.
Reception was very friendly and the doctor whom I had not met previously was very helpful and efficient explaining her diagnosis in layman’s language so I could understand.
Very happy.”
