Management
Julie-Anne McCafferty – Practice Manager
Reception / Administrative Staff
Our dedicated team of Care Navigators play a vital role in ensuring the smooth running of our practice while supporting the delivery of high-quality patient care. Their role is demanding and multifaceted, as they assist patients both over the phone and in person, while also managing important electronic communications such as hospital letters and test results.
To help you receive the most appropriate care as quickly as possible, our Care Navigators are trained to ask questions about your medical concern. This allows them to direct you to the right clinician, which may not always be a GP. Many health issues can be effectively managed by other healthcare professionals within our team, such as nurses, physiotherapists, or pharmacists.
Please be assured that all our Care Navigators are fully trained in patient confidentiality and adhere strictly to our practice’s confidentiality policies. We appreciate your patience and understanding as they work hard to assist every patient with care and professionalism.
Joslin Coll
Kim Gilmour
Julie Wilson
Wendy Stone
Rosemary Connolly
Shirley O’Connor
Michelle Mullen
Caron Lancaster
Rosemary Gribben
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.