Williamwood Medical Centre

HOW DO I...
REGISTER WITH PRACTICE ?

It is important that we meet you as soon as possible to discuss your medical history and medication, and assess your health needs. Please remember it may take several weeks for your case notes to be transferred from your previous doctor. We ask all newly registered patients to fill in a questionnaire BEFORE fully registering with the practice.

MAKE AN APPOINTMENT ?

Consultations are by appointment. Appointments can be made either by calling into the medical centre or by telephoning 620 0333. We aim to provide same day appointments to deal with urgent problems. These appointments are available between 9.30 and 10.30am, therefore please call as early as possible. If your condition is not urgent and you wish to see a particular doctor, or at a particular time, you may have to wait a few days for an appointment depending on how busy we are. Our appointments will continue to be 10 minutes long; please bear in mind that it is not possible to deal with an extensive list of problems in one such appointment. Please accept that you may be asked to make another appointment. Although the doctors endeavour to keep surgeries running to time, some consultations will inevitably take longer than others. We would, therefore, ask you please to be patient if you are kept a little beyond your appointment time.

If you feel a home visit is required then please telephone BEFORE 11.00am. Again, you will be put through to the triage doctor or nurse. Please note that we have a strict housecall policy and visits are made at the doctor’s discretion. This service is provided for patients whose condition makes it impossible for them to attend the surgery. We can attend three patients in the medical centre in the time it takes to do one housecall and is almost always the best place to be seen, where all means of examination, diagnosis and treatment are at hand.
Contrary to popular belief it is quite safe to take a child with a temperature out of doors and, indeed, this often helps to bring the temperature down.